jeff bezos is known for articulating the amazon ethos clearly to employees and the world. in a study that become known as “the tappers and the listeners,” one set of participants was asked to tap the melody of 120 famous songs. as this study indicates, it is likely that the audience will fail to absorb as much as you expect. as with most leadership skills, receiving honest feedback from peers, managers and members of your team is critical to becoming a better communicator. to ensure that the audience understands the key takeaways from a presentation, reiterate key points at the start and finish.
it can take a good deal of time and energy to communicate effectively. recorded presentations can be especially helpful for communicators who need to regularly provide training in a company that is hiring employees quickly. that is to say, the lawyers write down a series of topics they intend to discuss, but they do not memorize what they would say word for word. a good way to understand expectations is to ask members of the audience for examples of good communicators within the organization. it can be tempting to communicate with others in a lighthearted way; after all, this can be a good way to make friends in a professional setting. communicating clearly is one of the most effective skills you can cultivate as a business leader.
joel garfinkle is one of the most effective and innovative executive coaches i’ve worked with. according to a survey by the national association of colleges and employers, communication skills are listed as the most important quality sought in job candidates. they’re a key component of executive leadership, as well as success at all organizational levels. so whether you’re looking for career advancement or to improve your executive presence — your ability to communicate will make you stand out in the crowd! instead, look for ways to clarify or rephrase what you are trying to say so it can be understood. listen without judgment and don’t be distracted by thinking about what you want to say next. studies show that 65% of all communication is non-verbal.
whether speaking to a crowd or one-on-one, maintaining eye contact builds credibility and demonstrates you care about your listeners. you should sincerely care about the needs and the unique perspectives of those to whom you are communicating. one of the best ways to show your respect is simply by paying attention to what they say. executive coaching can help you take your career to the next level. joel garfinkle is recognized as one of the top 50 coaches in the u.s., and the author of 7 books, including getting ahead: three steps to take your career to the next level. subscribe to his fulfillment@work newsletter and receive the free e-book, 41 proven strategies to get promoted now! if you reprint this article, please advise us that you have done so and forward a copy of the article, or a link to the web page where the article can be viewed, to joel garfinkle.
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