in preparing for my fall course: communications for professionals, i’ve been thinking more and more about the different types of communication. it can be face-to-face, over the telephone, via skype or zoom, etc. regardless of the type, it is not just about the words, it is also about the caliber and complexity of those words, how we string those words together to create an overarching message, as well as the intonation (pitch, tone, cadence, etc.) and when occurring face-to-face, while the words are important, they cannot be separated from non-verbal communication. what we do while we speak often says more than the actual words. for example, if you’re engaged in a conversation with your boss about your cost-saving idea, it is important to pay attention to both the their words and their non-verbal communication. whether it is an email, a memo, a report, a facebook post, a tweet, a contract, etc. all forms of written communication have the same goal to disseminate information in a clear and concise manner – though that objective is often not achieved. thus, there are two things to remember: first, write well – poorly constructed sentences and careless errors make you look bad; and second, ensure the content of the message is something you want to promote or be associated with for the long haul.
active listening, however, is perhaps one of the most important types of communication because if we cannot listen to the person sitting across from us, we cannot effectively engage with them. think about a negotiation – part of the process is to assess what the opposition wants and needs. think about it, televisions are running 24/7, facebook is visual with memes, videos, images, etc., instagram is an image-only platform, and advertisers use imagery to sell products and ideas. think about from a personal perspective – the images we post on social media are meant to convey meaning – to communicate a message. others are carefully curated to tug on our heartstrings – injured animals, crying children, etc. however, i encourage you to think about how you communicate. what nonverbal cues do you use when you are disinterested? are you a good listener? understanding how you communicate is the first step to communicating more effectively. there are a variety of credit and non-credit course available to help you improve your communication skills, including our non-credit series.
in this article, we take a closer look at the different types of communication and how to strengthen your skills in each. it can be helpful to support verbal communication with both nonverbal and written communication. nonverbal communication is the use of body language, gestures and facial expressions to convey information to others. throughout the day, as you experience a range of emotions (anything from energized, bored, happy or frustrated), try to identify where you feel that emotion within your body.
if you find certain facial expressions or body language beneficial to a certain setting, use it as a guide when improving your own nonverbal communications. because you do not have the nuance of verbal and nonverbal communications, be careful when you are trying to communicate a certain tone when writing. getting a third-party perspective can help you decide whether the visual adds value to your communications. for example, if you are displaying a chart with unfamiliar data, be sure to take time and explain what is happening in the visual and how it relates to what you are saying. what is active listening, why is it important and how can you improve this critical skill?
five types of communication. posted on . image of a work team at a table high-fiving one another over there are four main categories or communication styles including verbal, nonverbal, written and communication can be categorized into three basic types: (1) verbal communication, in which you listen to a person, . communication can be categorized into three basic types: (1) verbal communication, in which you listen to a person to understand their meaning; (2) written communication, in which you read their meaning; and (3) nonverbal communication, in which you observe a person and infer meaning.
there are four main types of communication: verbal, nonverbal, written and visual . understanding informal communication spontaneous and free-flowing, without any formal protocol or structure. hence this type types of communication a. oral communication: b. written communication non-verbal communication : any,
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