technical documentation is an invaluable resource for your users. collaborative editing in confluence is a great way to meet the challenge of making your documentation process truly agile. but publishing docs online means that companies need to address a couple of key aspects if they want their online docs to be an asset for the brand. keep the following in mind if you want to be one of them: as time goes on it’s heartening to see more and more examples of organizations that deliver truly great technical documentation experiences to their users. ca technologies not only provides their extensive documentation in multiple languages and versions, but also gives their users the option of commenting. that way documentation actually becomes a real customer service touchpoint and gives their tech writers the chance to continuously improve their documentation. it’s obvious that nimbleuser’s documentation isn’t just styled according to their design guidelines but also features a very clean and organized structure.
all of these companies have chosen to use confluence as their home for online technical documentation that also lives online. with that ability to both edit and publish right from confluence, there’s no need to duplicate content in a different cms. this is a guest post by k15t software, maker of content management add-ons for confluence and jira, available in the atlassian marketplace. it’s not about the type of office or the perks of the job. it is the willingness to share your point of view, and listen to the point of view of others. get inspired by the many ways workers are adapting in times of stress, and you’ll start to see your own silver linings, too. there are loads of ways to grow a company.
great technical documentation can lead to great user experience and retention, not to mention the time saved on customer service. this list of documentation types is not exhaustive and although each of the above types of documentation have their ideal use cases, there is no one-documentation-fits-all. another important feature of technical documentation is the version, compatibility, language, and revision date associated with the documentation.
documentation is like an open book test, users and developers can use it as a reference at any point and on any problem. the technical documentation of an api allows developers to quickly find their footing with the tool and solve problems that arise during development. developers will rely on the depth, detail, and accuracy of your technical documentation as the reason to continue using your tools.
5 types of product-based technical document 1. product manuals 2. repair manuals 3. user guides 4. api documentation 5. sdk (software 5 real-life examples of online technical documentation 1. bmc: providing answers fast 2. ca technologies: creating community through comments. 1. end-user documentation: apple iphone 2. technical documentation: google apps script 3. interactive documentation: github., technical documentation sample pdf, technical documentation sample pdf, technical documentation template, software technical documentation sample, software technical documentation sample pdf.
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