hard skills are often technical in nature and tend to be both teachable and measurable. for the second year in a row, linkedin’s analysis finds creativity to be ranked the highest in-demand soft skill. the ability to persuade and influence others is required in sales, but its applications are much broader. in order to think out of the box, we have to break out of our siloes. in order to ride the constant waves of change, leaders and their organizations have to learn to be adaptable, agile, and nimble.
creativity, resilience, and the ability to collaborate will enhance an organization’s adaptability. developing mindful self-awareness and self-mastery is the core of my executive coaching work, and leads to the biggest breakthroughs, both personal and professional. as an executive wellness coach and consultant, naz empowers leaders to fulfill their highest business, personal, and social potential through mindset and behavior change. naz’s career began as the executive assistant to steve jobs, the co-founder and ceo of apple. he had an early and profound influence on her belief that the ultimate wealth is well-being.
i believe these softer skills will become even more critical for success as the nature of work evolves, and as machines take on more of the easily automated aspects of work. here are nine soft skills that i think are going to become even more precious to employers in the future. as well as creative thinking, the ability to think analytically will be all the more precious, particularly as we navigate the changing nature of the workplace and the changing division of labor between humans and machines. related to eq, the ability to successfully exchange information between people will be a vital skill, meaning employees must hone their ability to communicate effectively with other people – using the right tone of voice and body language in order to deliver their message clearly. such people will be much in demand in the workplace of the future because, thanks to ai and other rapidly advancing technologies, skills will become outdated even faster than they do today.
but there’s no doubt that the nature of human decision making will evolve – specifically, technology will take care of more menial and mundane decisions, leaving humans to focus on higher-level, more complex decisions. workplaces are becoming more diverse and open, so employees will need to be able to respect, understand, and adapt to others who might have different ways of perceiving the world. this means people will have to be agile and cultivate the ability to embrace – and even celebrate – change. so rather than fearing ai and automation and the changes this will bring to workplaces, we should all be looking to harness our unique human capabilities and cultivate these softer skills – skills that will become all the more important for the future of work. discover how to prepare your organization for an ai-driven world in my new book, the intelligence revolution: transforming your business with ai.
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