the role of the sales assistant is expanding, and the technical skills of customer service and selling are receiving greater emphasis. great emphasis is placed on the quality of customer service, and therefore the skills and abilities of sales assistants. the recruitment of sales assistants is usually the responsibility of store and line managers. once recruited, our research shows that the performance and abilities of the majority of sales assistants continues to be assessed through a variety of methods, including: we found that few organisations are having difficulty recruiting people as sales assistants, and where problems do exist they are rarely causing significant problems.
in most organisations it is felt that there is a gap between the skills and abilities of current employees and those ideally wanted by the organisation. our research found that in many organisations training and development is becoming more focused on the needs of the business. many of the themes and trends outlined above will continue to be important influences on retail organisations. this study identifies a number of key areas for the future, in particular: this study was part of the department for education and employment’s skills review programme.
some sales associates move up the corporate ladder, others stay where they are, and still, others move on to other fields. some of the skills you will need are specific to particular positions, either because each store does things a little differently, or because companies vary in how they define these jobs. you’ll need to know how to use a cash register, and possibly microsoft office as well. you’ll need basic accounting skills to make a change and to notice errors. you’ll need good attention to detail and strong relationship building skills. you’ll need to understand basic accounting and stocking to keep track of where you are with respect to your goals and where you need to be.
you must be dependable, efficient, and able to multitask. you must be able to take the initiative, and also be a team player who is able to follow instructions. you may simply read the sample below or download the template (available for google docs and word online). maintain a flawless personal appearance and professional demeanor. key achievements: macy’s, santa monica, casales associate (may 2015 – june 2018)skillfully handled product sales and returns at perfume counter of high-volume department store. assisted customers with product selections and described current sales promotions; meticulously ensured the cleanliness and order of merchandising displays. use skills to highlight your experience: use these skills as keywords to highlight what you can do.
requirements proven working experience in retail sales basic understanding of sales principles and customer service this in-depth study of the skills required by employers in the retailing industry suggests that this is not the case. the role of what kind of skills do you need to be a sales associate? money-handling skills communications and customer, .
here are major skills and qualities needed by a sales assistant to stay top in their job: good attitude. good outlooks. learn patience. all sales associate will encounter customers who require more or less of your attention retail sales associate top skills & proficiencies: customer service organization sales product knowledge.,
When you search for the skills required for sales assistant, you may look for related areas such as .