our online dispatcher training classes provide training for 911 operators, police dispatchers, and other public safety telecommunicators that need or want the convenience of online training. with this backdrop, police officers have been the target of assassinations. the role of the call taker/dispatcher is critical and your knowledge of the active shooter protocol will help you save lives. this four-week interactive course teaches you the basic skills and responsibilities of a public safety telecommunicator. this class is designed to provide you with the tools you need to respond to a variety of in-progress and high-risk calls.
this interactive three-week course takes a look at customer service skills for public safety communications professionals. this three-week course will teach you how to handle difficult callers and what you can do to increase the level of service you provide each day. students will learn the techniques to handle domestic violence calls, why people stay in abusive relationships, the cycle of violence, what is domestic violence, and will review several case studies. this comprehensive and motivational course is a must for every current or aspiring supervisor or manager. this dynamic and comprehensive six-week course provides you with the tools and information you need to maximize your skills as a public safety communications training professional. this four-week interactive course provides you with the tools and information you need to stop the revolving door of turnover and start hiring right!
description the public safety communication program is designed to provide educational and professional development to those currently employed in the emergency communications field. topics such as operations, record keeping, equipment, and dealing with diverse populations are just a sampling of areas covered in this program. students that successfully complete the program will be certified by the association of public safety communications officers institute (apco). (housed at public safety training facility) program learning outcomes at the completion of this program, the student should: 1. receive 911 phone calls and obtain information from the caller pertinent to emergency and non-emergency situations necessary to identify the appropriate resources required.
3. record incident information in a consistent, accurate, and easily understood fashion. 5. obtain critical information via telephone, computer, radio, reference sources, and electronic media used in public safety. 6. provide basic emergency medical instructions via phone to callers with medical and trauma emergencies. civil service appointment as public safety dispatcher or telecommunicator required.
the apco institute provides affordable training, certification and resources for public safety communications our online dispatcher training classes provide training for 911 operators and police dispatchers that need or want the 911 professionals, also referred to as “dispatchers” or “call takers,” are often the first trained point of contact in an, truck dispatcher training online, truck dispatcher training online, police dispatcher training checklist, emergency dispatcher training online, dispatcher training near me.
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