developing the selling skills that have benefitted millions of sales professionals around the world, professional selling skills® builds a seller’s ability to lead mutually beneficial sales conversations with any customer, any time. facilitated by experienced sales leaders, instructor-led training offers a hands-on approach for sellers that thrive on face-to-face collaboration and skills practice. professional selling skills is a research-based sales training program designed for every seller — regardless of position or tenure. this sales technology tool contains the following elements to continually reinforce sales best practices you’ve learned from the sales training course and offer opportunities for sales management coaching: whether you’re an experienced sales professional or just beginning your career in sales, professional selling skills arms you with a foundational understanding of how to structure your customer interactions for long-term success.
the sales management training within professional selling skills is also essential for sales managers to build a foundation for top-performing sales organizations. ready to get going with our professional selling skills sales training course? contact us to start the conversation, and your sales team will be closing more and better deals before you know it. learn more access the full suite of industry-leading methodology courseware from miller heiman group to improve sales effectiveness and performance through the development and sustained adoption of skills and competencies for success.
professional selling skills® provides an effective and flexible approach to learning, applying, evaluating, and continuously improving the skills that result in strong customer relationships. the components are designed to provide you with a variety of training delivery options and to address all the elements required for training to produce a return on your sales development investment. salespeople develop the face-to-face selling skills needed to promote an open exchange of information and reach mutually beneficial sales agreements. in the connective skills section, participants will learn how conversational skills can demonstrate listening and keep a sales call mutual throughout. in the resolving customer concerns section, participants will learn to recognize, differentiate, and resolve the three main types of customer concerns: scepticism, misunderstandings, and drawbacks.
they’ll acquire the skills and competencies that will set them— and your organisation—apart from the competition. day 1 introduction & overview; need satisfaction selling; customer needs, call planning, collaborative techniques break open and respond to indifference lunch discover break debrief & summary day 2 resolve concerns; types of concerns break resolve concerns (cont.) you can select workshops according to your priorities and needs, or opt for the official and highly valued miller heiman group certified sales professional certification, that can be obtained at any one of our european sales academies. personal contact is always the best option. this is why we gladly call you, free of charge, at your desired date.
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