it’s a two-way communication when there is an exchange of facts, feelings, opinions, and ideas. in this chapter, we are going to talk specifically about written communication. following are a few examples: now that we have a sense of what written communication is, let’s move to some of the requirements of effective written communication. it’s only the words that will bring about a difference of acceptance of your request or not.
imagine you want to give facts in a report and the usage of words like “may” or “could” make it sound uncertain. now we know they are in the wrong and also irresponsible enough o not communicate yet, but this is my trusted vendor and i don’t want to go through the trouble of finding another one now. another important and final factor of your written communication is the style or tone of writing. it’s true that tone is more felt in verbal communication, but there are aspects to even written communication that sets the tone. we have had a smooth experience of business with you thus far and would appreciate your honesty here.
because we can’t use body language, facial expressions, and tone of voice to help us convey meaning, many of us struggle with written communication. below, we discuss the most important aspects of written communication. to keep our reader focused on what we have to say, we must keep our message short by looking for words and phrases we can easily eliminate, like additionally, in an effort to, and due to the fact that. telling our reader we hope she had a good weekend can make emails more personable, but we have to stay focused on our purpose. personal touches are fine, but we should keep them to one sentence at the beginning (“i hope you enjoyed your vacation”) and maybe one at the end (“good luck in the tennis tournament”); everything else should concern our primary subject. it means more if we are simply genuine and precise with our praise. “alicia, that was one effective email.” constructive criticism is also valuable, but more difficult to write; we should consider giving it in person so our gesticulations and inflection can help soften the message. we can often do this by simply paraphrasing what they have written to let them know we understand their concerns. which brings us to another way to help communicate with them . . insider abbreviations and jargon fail to communicate our message and make our readers angry because they have no idea what we mean.
our goal is to make our writing easy to read and understand, especially by an audience outside our industry. we use words like misguided, shortsighted, and narrowminded. now set it aside. the next day, our vitriol will have subsided, and we will feel much calmer, so we can edit and rewrite what we wrote the day before into a constructive, impersonal assessment of the facts. even if we disagree with someone, it’s crucial we show respect for that person’s thoughts and contributions. and it’s the right thing to do. concise writing shows we understand what we’re saying and we believe in it, because we aren’t trying to hide behind unclear phrasing. again, editing software like wordrake can help. she convinced wordrake to hire her as an intern after placing in editing competitions and writing a novel in a month. connect with her on linkedin here. 2500 westlake ave. n suite w seattle, wa 98109. all rights reserved.
in order to be successful, you need action based on the message. that is all that counts. so, forget about suspense and effective written communication – there are 4 most important factors of effective communication, namely- using the ability to communicate clearly, concisely and concretely in writing ensures that everyone you work, . connection – good written communication forms a connection between the reader and the writer. clarity – effective written communication is clear and easy to understand. correctness – to be effective, the written communication should use the correct tone, inoffensive language, and appropriate grammar.
because we can’t use body language, facial expressions, and tone of voice to help us convey meaning, many of us struggle with written communication. even without these in-person ways of communicating, we can convey an effective message in writing. below, we discuss the most important aspects of written communication. proofing. the enemy of good proofreading is speed. many people rush through their documents, but this is how you miss effective written communication starts before you type your first word. to write clearly, you have to think,
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