and given that it can now be as easy to work with people remotely as it is to work face-to-face, cross-cultural communication is increasingly the new norm. without getting into cultures and sub-cultures, it is perhaps most important for people to realize that a basic understanding of cultural diversity is the key to effective cross-cultural communications. this is necessary even for the basic level of understanding required to engage in appropriate greetings and physical contact, which can be a tricky area inter-culturally.
again, this may best be done in a one-on-one setting so that no one feels “put on the spot” or self-conscious, perhaps even embarrassed, about discussing their own needs or differences or needs. however, when this is not the case, lead by example and make it clear that you expect to be followed down a path of open-mindedness, understanding and acceptance. when you communicate, keep in mind that even though english is considered the international language of business, it is a mistake to assume that every businessperson speaks good english. this site teaches you the skills you need for a happy and successful career; and this is just one of many tools and resources that you’ll find here at mind tools.
more of us than ever before are working in companies where cultural diversity is the norm. a huge increase in global mobility means that we are more and more likely to find ourselves working in a team made up of people representing many different cultures. culture determines how we see the world and how we interpret what is normal. when we see something that is not normal, we are more likely to judge it as wrong than look for a cultural explanation. in the usa, job seekers are taught to make lots of eye contact in a job interview; in ghana, the same eye contact is considered aggressive and disrespectful.
subtlety is important, language is indirect, and the whole context needs to be considered. in a low context culture, the statement, “it’s warm in here,” is just a report of the conditions. they are more likely to be generalists than experts and take advice in private. a further issue to consider when working in a cross-cultural workplace is the way in which teams deal with and resolve conflict. the company managed to successfully reverse this record by addressing communication and hierarchy within their company and making changes to a deeply embedded working culture. cross-cultural communication is the key to unlocking new markets, streamlining processes, building more effective and productive teams and enhancing your organization’s reputation.
cross-cultural communications can be a challenge. in this in this new world, good cross-cultural communication is a must. receive new career skills every week, plus get our latest offers and a free cultural intelligence. the first challenge we face is that different cultures communicate in very different ways. and by this, communication skills ten tips for cross-cultural communication slow down separate questions avoid negative, .
slow down when you speak. speak clearly and concisely. keep it simple. maintain respect and courtesy for people who strategies for effective cross-cultural communication within the workplace. shina neo2 min read. improve communication skills: listen and be attentive. concentrate on explicit signals and be sensitive to implicit cues.,
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