so, instead of hiding in the shadows, wishing your parents had passed down better traits, check out any one of these cheap online classes that can contribute to your personal development and professional growth. learn how to flourish socially at work—from feeling more comfortable in meetings to being confident when talking to your ceo at the company happy hour. because even if the majority of your day’s spent in front of a computer screen, being better at interacting with human beings (face to face!) this class will talk about how to establish clear expectations, how to assess others’ performance, and best practices for having important conversations with your team. want to have a healthy relationship with your co-workers, your boss, and just about anyone? so, to help you do that more effectively, this class will teach you how to better work with others, manage up, and start practicing self-control, resilience, and empathy every day.
if you’re looking for a quick overview of how to better communicate in the workplace, take this quickie (each lesson is eight minutes only!) you’ll be coached on how to manage your emotions, follow your intuitions, and take a realistic, active approach to issues. this short, hour-long class will cover ways to neutralize negative situations before and after they occur—and prevent them in the future. this course will cover all the basics, from deciding whether or not to negotiate to planning your strategy to creating a contract and sealing the deal. it will teach you about the power of socratic jujitsu, or ways you can start asking questions—rather than arguing back—to persuade others to see your perspective. at the end, you’ll create your own personal plan to continue to practice these skills and awareness of yourself and others.
as with many other professions, the success and effectiveness of business analysis work relies heavily on communication skills. verbal and non-verbal, and is one of the underlying competencies bas (and many other professionals) are expected to have to be successful on the job. as with any other skill, it can be learned with sufficient knowledge and practice.
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