you’ll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. by the end of this module, you’ll be able to attain a better balance between competitive motivation and cooperative satisfaction to make your interactions more productive and successful. by the end of this module, you’ll understand how to build trusting relationships to achieve cooperation and mutual satisfaction. by the conclusion of this module, you’ll be able to better detect deception, and devise an appropriate reaction that will help you achieve your objectives.
i loved the course, its is simple clear and share a critical view on how we can communicate. through exercises, self-diagnostic surveys, quizzes, and many case studies, you’ll discover how to define not only what you want, but also the best way to get it. if you don’t see the audit option: when you enroll in the course, you get access to all of the courses in the specialization, and you earn a certificate when you complete the work. if you only want to read and view the course content, you can audit the course for free.
communication skills are some of the most broadly-applicable and impactful talents you can develop. and regardless of whether you’re a native english speaker or learning it as a second language, communication is a skill that continues developing over the course of your entire life – and you can always improve. if you have strong writing skills and an eye for a good story, you can work as a journalist or author. if your communication talents are more about building interpersonal connections and shaping narratives through both the written and spoken word, you can work as a public relations (pr) specialist.
coursera offers a wide range of courses and specializations that can improve your communications skills. access everything you need right in your browser and complete your project confidently with step-by-step instructions. you’ll complete a series of rigorous courses, tackle hands-on projects, and earn a specialization certificate to share with your professional network and potential employers. learn at your own pace from top companies and universities, apply your new skills to hands-on projects that showcase your expertise to potential employers, and earn a career credential to kickstart your new career. our modular degree learning experience gives you the ability to study online anytime and earn credit as you complete your course assignments.
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